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Cookies Policy
Neon54 holds a licence from the Anjouan Gaming Authority and operates under Curacao licence 8048/JAZ issued by Antillephone N.V., with SSL encryption and KYC procedures in place to protect player accounts and funds.
1. What are cookies?
Cookies are small text files that a website may place on your computer, tablet, mobile phone or another internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies are commonly used across the internet and do not usually contain information that directly identifies you by name.
Some cookies are created by the website you are visiting. These are often called first-party cookies. Other cookies may be placed by service providers that support functions such as security, analytics, performance monitoring or advertising. These are often called third-party cookies. The use of a particular cookie may change as our website, services and technology develop.
Cookies can be session cookies or persistent cookies. Session cookies generally operate only while your browser is open and are deleted when the session ends. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary depending on its purpose and the settings of your browser or device.
In addition to cookies, we may use related technologies such as pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to these technologies collectively as cookies unless a distinction is needed.
2. How Neon54 Casino may use cookies
Neon54 Casino may use cookies and similar technologies to provide a functional, secure and consistent online experience. The cookies used on a particular page may depend on the features available, whether you are logged in and how you interact with the website.
Strictly necessary cookies
Strictly necessary cookies support the basic operation of the website and services. They may help us maintain a secure connection, keep you signed in during a session, remember information entered into forms, manage navigation and protect against suspicious activity. The website may not work correctly if these cookies are blocked or disabled.
Preference and functionality cookies
Preference cookies help remember choices you make, such as language, display settings, region or cookie preferences. Functionality cookies may support features that make the website easier to use. These cookies can help reduce the need to repeat choices during later visits, but disabling them may mean that some preferences are not retained.
Performance and analytics cookies
Performance and analytics cookies may help us understand how visitors use the website. They can provide information about pages visited, links selected, loading performance, general device information and possible errors. We may use this information in aggregated or statistical form to improve layout, content, accessibility, navigation and service reliability.
Security, compliance and fraud prevention
Cookies and related technologies may be used to help protect accounts, identify unusual activity, prevent misuse and support responsible operation of the website. They may also assist with age and identity checks, account protection, legal compliance and the investigation of activity that appears fraudulent, unlawful or inconsistent with our terms.
Advertising and marketing cookies
Where applicable, advertising or marketing cookies may help measure the effectiveness of campaigns, limit repeated advertising or show content that may be more relevant to your interests. These technologies may record information about your browser, device and interaction with online content. They should not be understood as a guarantee that you will receive any particular offer or promotional communication.
We aim to use marketing and advertising technologies responsibly. Gambling-related communications may be subject to legal, regulatory and internal restrictions. We do not intend for marketing tools to override account restrictions, self-exclusion arrangements, age requirements or other responsible gambling controls.
3. Information collected through cookies
Depending on the type of cookie and how you use the website, information collected may include your IP address, browser type, operating system, device type, approximate location, referring website, pages viewed, actions taken, session times and technical information about your connection. We may also record whether a cookie consent choice has been made.
Information collected through cookies may be combined with other information held by Neon54 Casino where this is permitted and necessary for a stated purpose. For example, technical information may help us secure an account or investigate a service issue. We will handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.
Cookies do not normally provide access to files stored on your device, and they cannot generally be used to run programs. However, you should take care when using shared or public devices. Always log out of your account when you finish, keep your login details private and use appropriate security settings on your device.
4. Your cookie choices
When available, our cookie preference tool allows you to accept or reject categories of cookies that are not strictly necessary. Your choices may be saved in a preference cookie so that the website can remember them. If you clear your browser data, use another browser or change devices, you may need to make your choice again.
You can also control cookies through your browser settings. Most browsers allow you to view cookies, delete existing cookies, block all cookies or block cookies from selected websites. Browser controls vary, so you should consult the help or settings information for your browser and device.
- Blocking strictly necessary cookies may prevent account, security or core website functions from working properly.
- Rejecting preference cookies may mean that settings are not remembered.
- Disabling analytics cookies does not necessarily stop all technical information from being collected for security or service operation.
- Deleting cookies may remove saved preferences and sign you out of websites.
- Your browser settings apply to the browser or device where they are changed and may not apply elsewhere.
Some third-party providers may offer their own controls for managing cookies or similar technologies. Those controls are operated by the relevant provider, not by Neon54 Casino. If you interact with content or services supplied by a third party, that provider's privacy and cookie information may also apply.
Please remember that changing cookie settings does not necessarily stop all communications or advertising. Marketing preferences, account notices, service messages and responsible gambling communications may be managed separately. Some operational messages may still be sent where they are needed to provide the service, protect your account or meet legal obligations.
5. Third-party services and international processing
We may use carefully selected service providers to support website hosting, security, analytics, customer support, payments, identity verification, fraud prevention or other technical functions. These providers may use cookies or similar technologies on our behalf, or may process information under their own privacy arrangements. Access to information should be limited to what is reasonably required for the relevant service.
Some service providers may process information outside Australia. Where this occurs, we aim to take steps that are appropriate under applicable privacy laws and our arrangements with the provider. The location, retention period and handling of information may vary depending on the service involved.
Third-party websites, applications, social media features and payment services may have their own cookies and privacy policies. Neon54 Casino does not control the operation of third-party websites. You should review the relevant provider's information before using those services or submitting personal information through them.
6. Updates, retention and contact
We may update this Cookies Policy when our website, services, technology, legal obligations or cookie practices change. The updated version will be made available on this page, together with an updated date where appropriate. You should review this policy periodically so that you remain aware of how cookies may be used.
Cookies are kept for different periods depending on their purpose. We aim to retain cookie-related information only for as long as reasonably necessary for the relevant purpose, including security, reporting, account administration, dispute handling and legal compliance. Some information may be retained for longer where required or permitted by law.
If you have questions about this Cookies Policy, your privacy or the use of cookies on the website, please use the available contact or support options provided on the Neon54 Casino website. Do not include unnecessary sensitive information in a general enquiry. You may also have rights under applicable privacy laws, including rights to request access to or correction of certain personal information, subject to relevant exceptions.
By continuing to use the website after reviewing any notice about cookies, you acknowledge that cookies may be used in accordance with this policy and your selected preferences. Your use of the website remains subject to the applicable terms, privacy information, responsible gambling measures and any other notices displayed by Neon54 Casino.